Policies and Disclaimers

At The Ordinary Orchid, we strive to provide our customers the most enjoyable shopping experience possible. To ensure that happens, we make our store policies fair, clear and transparent. Read on to see all our policies below. If you can’t find the exact information you’re looking for, please get in touch and we’ll do our very best to help you out.

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If you are unsatisfied with your purchase or your purchase arrives damaged, you may be eligible for a refund. Please contact us @theordinaryorchid to work out a plan.

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Stickers may vary in colour from what you see on your computer screen due to display quality and screen brightness.

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Keep stickers away from wet/damp surfaces as they are not waterproof/water resistant. This is because they have no plastic film to protect them from the elements.